Mycuci takes your privacy seriously. This document transparently explains how we collect, use, store, and protect your personal data as a member of our platform in Malaysia.
All personal data is protected with 256-bit SSL encryption during transmission and storage.
You have the right to access, correct, or request deletion of your personal data at any time.
Mycuci does not sell, rent, or share your personal data with third parties without consent.
This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Important Note: This Privacy Policy describes mycuci's privacy practices regarding the collection and use of your personal data. By using the mycuci platform, you agree to the terms set out in this document. Please read it carefully and contact us if you have any questions.
Mycuci ("we", "Platform", or "mycuci") is committed to protecting the privacy and security of the personal data of every member who uses our online wagering platform at mycuci.vip. We understand that personal information is a sensitive asset, and your trust in us is something we guard with the utmost responsibility.
This Privacy Policy is prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and international best practices in data protection. This document applies to all individuals who register as mycuci members, visit our website, or use any of our services.
By registering a mycuci account or continuing to use our platform after the effective date of this Privacy Policy, you confirm that you have read, understood, and agreed to how we manage your personal data as described in this document.
Mycuci only collects personal data that is strictly necessary to provide platform services to you. We do not collect information that is excessive or irrelevant to the platform's operational purposes.
Data you provide directly:
Data collected automatically:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, ID number | KYC Verification & Fraud Prevention |
| Contact | Email, phone number | Account & security communications |
| Financial | Bank details, e-wallet | Deposit & withdrawal processing |
| Technical | IP, browser, device | Security & platform improvements |
| Transactions | Betting & payment records | Legal compliance & audit |
Every piece of personal data we collect is used responsibly and only for legitimate purposes. We do not use your data for any unrelated purpose without first obtaining your additional consent.
Mycuci does not use your personal data to make automated decisions that materially affect you without human review. Every significant decision, such as account suspension, is reviewed by our team.
Mycuci does not sell, rent, or disclose your personal data to any third party for their own marketing purposes. However, there are limited situations where we need to share certain information with trusted parties to keep the platform running properly:
All third parties that receive data from mycuci are bound by data protection agreements requiring them to handle your information to the same or higher security standards as mycuci. They are prohibited from using your data for any other purpose.
Protecting your personal data is mycuci's top priority. We implement multiple layers of technical and organisational security measures to ensure your data is always safeguarded against unauthorised access, disclosure, alteration, or destruction.
While we employ the best available security measures, no system can be guaranteed 100% free from threats. In the event of any security incident involving your data, mycuci will notify you within the timeframe required by law and take appropriate remedial action.
Mycuci uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie usage through your web browser settings. However, disabling certain cookies may affect the functionality or user experience of the mycuci platform.
As a mycuci member, you have the following rights regarding your personal data in accordance with Malaysia's PDPA 2010. We are committed to making it easy for you to exercise these rights:
Request a copy of the personal data we hold about you in a readable format.
Update or correct any inaccurate or incomplete personal data in your account.
Request deletion of your personal data, subject to statutory retention obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your personal data in a structured, portable format.
Request restriction of your data processing while a dispute or review is in progress.
To exercise any of the above rights, contact the mycuci Data Protection Officer team by email at [email protected]. We will respond to your request within 14 business days.
Mycuci retains your personal data only for as long as necessary to fulfil the original purpose of collection and related legal obligations. Retention periods vary by data type:
Once the specified retention period has elapsed, your personal data will be securely deleted or anonymised using industry-approved procedures.
The mycuci platform may contain references or integrations with third-party services such as payment providers and game providers. This Privacy Policy applies only to data we collect and manage directly.
When you interact with third-party services integrated with the mycuci platform, their own privacy policies apply to the data they collect. mycuci is not responsible for the privacy practices of those third parties, though we only work with trusted providers with strong privacy compliance records.
The mycuci service is restricted to individuals aged 18 and above only. mycuci does not intentionally collect or process personal data from minors.
If we discover that personal data has been collected from a minor without our knowledge, we will take immediate steps to delete that data and close the account in question. If you believe your child has registered a mycuci account, please contact us immediately at [email protected].
Mycuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform developments. Any material amendments will be communicated to you via email or in-platform notification at least 14 days before it takes effect.
The "Last Updated" date at the top of this page always reflects the date of the latest version of this Privacy Policy. Your continued use of the mycuci platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
We recommend bookmarking this page and reviewing it periodically, especially when you receive an amendment notification from mycuci.
Mycuci has appointed a Data Protection Officer (DPO) responsible for ensuring full compliance with PDPA 2010 and this Privacy Policy. If you have any questions, concerns, or complaints regarding your privacy and personal data protection, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 14 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the supervisory authority for PDPA matters in Malaysia.
Last updated: 1 January 2026. This document supersedes all previous versions of the mycuci Privacy Policy.
Six ways mycuci ensures your personal data is always protected and respected.
Your personal data is stored on servers protected with military-grade encryption. Database access is restricted to authorised personnel only, with full audit records maintained.
Any analysis of platform usage patterns is performed using fully anonymised data. Individual identities are never used in our internal analytics processes.
Mycuci's data handling policies and procedures are reviewed periodically by legal experts to ensure full compliance with PDPA 2010 and its latest amendments.
You have full control over the types of communications you wish to receive. Unsubscribe from marketing communications at any time through your account settings.
Our cyber threat monitoring system operates 24/7 to detect unauthorised access attempts and proactively protect your personal data without interruption.
We do not hide how your data is used. Every purpose for data collection is clearly stated in this document, with no confusing language or hidden terms.
Your privacy is protected. The mycuci platform is built with data security at its core. Register today and enjoy a safe, transparent, and responsible wagering experience.